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We’re hiring: Research Analyst

Purpose and Reporting Structure of the Role

As Research Analyst you will be working as part of our fast-moving trade and investment team to compile, organize, analyze and communicate the information which is the foundation of the work of the larger organization. We are looking for a tech-savvy individual who is equally comfortable stepping back to see the bigger picture as they are sifting through the minutia to find the needle in the haystack. Searching out new data sources and research tools, organizing and communicating data, and optimizing internal technical tools are some of the day-to-day activities the role will require. The ideal candidate will be comfortable coding and getting under the hood of applications like Salesforce or Tableau.

Reporting to the Director, Research and Business Intelligence, you will be responsible for the timely collection, management and communication of data, research and information pertaining to Edmonton Global’s business priorities. You will take a lead role in designing and managing information management systems and practices, ensuring internal and external information is accurate and up-to-date and recommending improvements to internal processes. Your time will be split between tasks focusing on research and analysis and tasks focusing on optimization and customization of software tools.


  • Work well in a collaborative environment
  • Research Related
    • Work with team to prioritize research and data analysis tasks.
    • Help prepare information briefings for internal and external audiences.
    • Identify, analyze, and interpret trends or patterns in complex data sets.
    • Undertake statistical and non-statistical analysis.
    • Offer original insights into data relevant to Edmonton Global.
    • Proofread publications and Edmonton Global website for data accuracy.
    • Seek out new data sources and become familiar with existing ones.
    • Help build and organize information library.
    • Advise on opportunities for internal process improvement.
    • Create charts, tables and visualizations to help tell accessible stories with data.
    • Support Trade and Investment team preparing for client meetings, trade missions or conferences.
    • Support Trade and Investment team in development of proposals and/or responses to RFIs
  • Technical Related
    • Lead backend development of software tools used by Edmonton Global (e.g. Salesforce) and actively collaborate with other teams in the implementation of others (e.g. Pardot).
    • Provide technical support to internal team with data tools including possible custom application development.
    • Ensure data imports and exports are efficient and follow industry best practices.
    • Advise on opportunities for internal process improvement.
    • Advise in negotiating deliverables and contract terms with external technical consultants.
    • Work with the Marketing and Communications on data projects that involve the Edmonton Global website.
    • Create and maintain visualizations and dashboards.
    • Communicate technical challenges and proposed solutions to non-technical audiences (both internal and external).
    • Manipulate and clean data to prepare it for analysis.
    • Periodic manual data entry may be required.


The successful candidate will be an adaptive and dynamic individual comfortable working in a fast-paced organization and embody Edmonton Global’s core values: integrity, collaborative, empowered, transformative, and invested. 

The following skills, experiences and aptitudes will also be required.

Education and Experience

  • Motivated self-starter with optimistic outlook that can collaborate and work effectively in a close team dynamic focused on supporting multiple teams.
  • A bachelor’s degree in economics, business, statistics, computer science, or related field is required.
  • A post-graduate degree is preferred.
  • Must be tech savvy.
  • 4+ years of research or data analytics experience.
  • Creative problem solver who can effectively work with a range of stakeholders.
  • Must have excellent communication skills, both verbal and written.
  • Must have ability to multi-task in a demanding/quick turn environment.
  • Proficiency in Microsoft Office programs, especially excel.
  • Must have strong understanding of data organization principles.
  • Strong experience in Salesforce or Tableau would be an asset.
  • Must be comfortable using research tools (e.g. FDI Research, D&B Hoovers, etc.)
  • Diverse computer programming experience would be an asset (e.g. GitHub, Python, MySQL, R, VBA, etc.).
  • Demonstrated experience with diverse data tools is desirable (e.g. Beyond 20/20, SAP, Google Charts, etc.).
  • Must have excellent organizational skills and attention to detail.
  • Proficiency in languages beyond English would be an asset.

Requirements of the Position

  • A valid driver’s license in good standing.
  • A valid passport as travel regionally, nationally, and internationally may be required.


Will be competitive and based on skills and experience.

Application Process

Applications will be accepted by email only to the Office Manager at aborman@edmontonglobal.ca noting “Application: Research Analyst” in the subject line, with your cover letter and resume attached by Wednesday, February 3, 2021. 

We thank all applicants for their interest, but only short-listed applicants will be contacted. If you have questions about the process or the position, please contact our Office Manager, Amanda Borman at aborman@edmontonglobal.ca.

Edmonton Global is an equal opportunity employer and we value the diversity of people and communities. We are committed to an environment that is inclusive and barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodations.

Thank you for your submission!

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